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Lending Stream Reviews

4.8 Rating 30,642 Reviews

99 %

of reviewers recommend Lending Stream

Company Reviews

4.8

Based on 30,642 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lending Stream:

Lending Stream offers short-term loans between £50 - £800 that are paid back in monthly instalments over six months. Lending Stream accepts applications 24 hours a day, 7 days a week, even on bank holidays. We encourage our customers to repay early to save on interest and provide online account management features for making payments and checking account balances. Lending Stream has been providing short-term loans since 2008. We run an affordability analysis on all applications to help assess whether you are able to repay the loan in a sustainable manner. Representative Example:Annual Interest Rate: 292.0% (fixed). Total Amount of credit: £200. Representative APR: 1333% Duration of Agreement: 6 months. Total Amount Payable: £386.61. Total Charge of credit: £186.61. Six repayments of: £64.44. Warning: Late repayment can cause you serious money problems.
For help go to moneyhelper.org.uk.

Visit Website

Phone:

0203 808 4440

Email:

info@lendingstream.co.uk

Location:

Lending Stream, PO Box 10756, Leicester
Leicestershire
LE3 4GX

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Lending Stream 5 star review on 1st August 2023

Lending Stream 5 star review on 10th July 2023

Lending Stream 5 star review on 22nd June 2023

Lending Stream 5 star review on 8th January 2023

Lending Stream 5 star review on 1st January 2023

Lending Stream 5 star review on 22nd December 2022

Lending Stream 5 star review on 26th September 2022

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Day 14 still no refund that's 2 weeks and and not even a reply to any of my emails. Every other company has sent thier refund in a timely manner. Unbelievable no excuse”

Posted 4 years ago

“Day 13 still no refund, no reasonable excuse for this taking so long and still not a single reply from them”

Posted 4 years ago

“Day 12 no refund received and not a single response to my reviews or email. Avoid these people”

Posted 4 years ago

“Day 11 still no refund and no response to my emails. Terrible company who give you money fast take payments fast but take thier time with money they owe”

Posted 4 years ago

“Day 10 and yet again no refund, I'm in shock to be honest as this company gives you money in minutes yet takes this long to process a simple refund. No reply from the CEO who I emailed which is incredibly rude.”

Posted 4 years ago

“Day 25 now of waiting for a refund that supposedly is to be paid within 28 days however from doing research I can see they delay payment for as much as possible! Unbelievable really when you can get a loan in your bank within minutes of applying & quick enough to take the payments!”

Posted 4 years ago

“Day 9 still no refund and no further feedback from lending stream I have managed to locate the email address if the CEO and given him an email. Let's see if this speeds things up.”

Posted 4 years ago

“Over a week now and still no refund yet safetynet managed to pay in 24 hours. I will continue to leave feedback till refund has been recieved”

Posted 4 years ago

“Omg don’t take any loans with these people I have COPD can’t work because I’m at high risk of catching COVD-19 I asked them to put my account on hold As I have no income they have now said they will cancel my account and send it to collections department Don’t take loans with them they won’t help you in situation like mine they really are a true loan shark”

Posted 4 years ago

“Still no refund and now myjar have sent me thier refund in under 5 days. Absolutely no excuse for the delay. Lending stream if you can lend that fast you can refund that fast”

Posted 4 years ago

“Affordability complaint made by myself which was accepted by lending stream (112 loans in less than 3 years how could they not have seen I was in trouble) Recieved an offer of a refund which I accepted but have yet to even recieve confirmation. States 28 days for refund which is insane as they are quick enough to give you the loans instantly and take payment from you but take 4 weeks to refund what they owe!!!!”

Posted 4 years ago

“Affordability complaint approved by FOS… Ticket Number: 2019101710011269 Affordability complaint approved by FOS and Lending Stream (Gain Credit) but it seems that there is no urgency within Lending Stream / Gain Credit to provide the refund within a short period of time. Even after acceptance by the company that they had been irresponsible in their lending practices. Surely a more customer focus course of action would be to provide the refund as quickly as possible, instead of stretching this out to the maximum 28 days allowed. I phoned a manager within Lending Stream this morning to request my payment is expedited due to urgent personal issues and he said he will communicate back to me later in the day to confirm if this is possible, I am at day 22 so I don't consider I am asking too much from a company that has admitted they were irresponsible to provide me the refund. The payments are made via faster payments, so it's not as if I need to wait 3 days for the BACS to process. At the end of the day I will update this to confirm if the manager emailed me as he said he would or if i have been ignored again. If they do stretch this out to the full 28 days surely the FCA needs to look into why some PDL companies actively provide refunds as soon as possible and others inflict more misery on customers by delaying as long as possible even when the complaint process itself is a very long drawn out process. I hope to report that payment is made within the next couple of days and I will gladly amend my rating because they listened to my request and made payment.”

Posted 4 years ago

“I would definitely steer clear I lost my job rang them about they said they can sort it out after 4 mouths they sent me a default notice and said they arranged a payment plan they have never spoken to me about it or sent an letters or emails they doubled my loan amount and threatened me with the bailiffs if I didn't pay total rip off STAY WELL CLEAR”

Posted 4 years ago

“Refund process is very slow. Dragged on for months now and still no refund, lending stream are the most awkward company i have ever dealt with. Can't fault advisors when needed to speak to them but seems like they purposely drag out the refund process. Quite happy to take money off and pay out loans quick you but when they owe you money suddenly it takes months. Avoid!”

Posted 4 years ago

“Quick service”

Posted 4 years ago

“Absolutely awful, awful, awful. Wished I had NEVER had anything to do with them.”

Posted 4 years ago

“day 21 of my refund and nothing. keep emailing and calling but get told the same just want it back so i can move on with my life from lending please action my refund, looking and hoping everyday Ticket 2019072410007169”

Posted 4 years ago

“Refund I cannot believe that a refund has taken this long. I was told two weeks ago my refund is with approvals unit and now on day 20 I have been told the same thing!! The member of staff would not tell me whether my refund is being actioned and the approvals department don’t take calls!!!”

Posted 4 years ago

“Day 18 of 28 ten to go for refund. I have asked where I am in the queue nothing answered. Yet a loan takes 90 seconds!!!! Really poor treatment of a customer”

Posted 4 years ago

“Poor service and delay after delay with refund. Very quick to take payments no so quick vice versa.”

Posted 4 years ago

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Lending Stream is rated 4.8 based on 30,642 reviews